Refund policy

Refund Policy

Please Note: All underwear sales are Final Sales if the product packaging has been opened. This is due to hygiene reasons and our inability to resell the product.

To be eligible for a return your item/order must meet the following criteria:

  • Item must be unopened and in the same condition that you received it
  • It must be accompanied by the original packaging and tags
  • You have 10 days to return the product

To return an item, e-mail heyman@manleyunderwear.com with the following information:

  • Name
  • Order number
  • Refund or exchange
  • Items being returned
  • New size requested (if applicable)

         (DO NOT send an item back before receiving a response.)

* The customer is responsible for return shipping costs, however, if you opted for an exchange, Manley Barrier Apparel will cover the costs to ship you the replacement package.

REFUNDS

The customer is responsible for shipping the item back at their own expense. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Upon approval, your refund will be processed, and your method of payment will be refunded.*

* Depending on your banking institution it may take a few days for the transaction to process and post to your account.